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That's the great thing I like about Jones! It gives me control over theįreight I chose (weight) and the direction I'm headed. Then I'llįind a load going in the area of Harrisonburg, VA were I mainly load back to the west coast.īy the way, Jones has some great dispatchers (BW) but you can find your own freight and receive 2%īack on that load settlement. Right now, I am running out of Los Angeles, CA to Phoenix, AZ, then to the east coast. MADE ME JUMP THROUGH HOOPS TO GET THE PROBLEM SOLVED. Jones Express is a Great company to sign on with and I'm not just talking out the side of my head.Īnytime I have had a flat tire or major break down, Jones has been there for me AND HAS NEVER Since DAY ONE I have ALWAYS been paid 48 Hours after sending in BOL and other papers. So now you readers can decide for yourself as to what type of company Jones Motor Group is.įor the past 3 1/2 years I have been leased to Jones Express van division with 2 1/2 of those years Ken Lacey and Kyle Faber made some calls and had me fill out a credit app for a freightliner select truck and send it back to them, Within a matter of hours my application was approved and I get my truck next Tuesday.
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Once I made the delivery, at that point Jones could have canceled my lease because I had no truck to continue. I have never met Ken Lacey in person but He was informed through channels on what had happened to my truck. Jones rented a truck for me to complete the delivery And worked real hard to expedite an application approval so that I can get a different truck through Freightliner Select trucks. Well needless to say I do not have the money to repair the transmission at this time. Truck had to be towed and an estimate for the repairs was $5500-BIG EXPENSE since the month before I had put out $3500 for an oil cooler replacement and some new tires to get the truck ready for the Nationwide inspections. I was under a load from Texas to North Carolina with a Monday delivery, While in route on Sunday I had a pinon seal give out and It was the one from the transmission going to the ansmission leaked out all the oil and it was done. I have been leased on with Jones for about 16 months now and I want to tell you about a situation I was in and what Ken Lacey and Jones motor group did to help me.